We're pleased to share our journey of progress since our transformative merger in 2022.
This year’s Annual Review highlights our outcomes and performance for 2023-24. The report looks at how we’re strengthening our services, with a particular focus on improving repairs and maintenance and ensuring our homes are safe, secure, and well-maintained.
You can also read how we’ve improved our complaints handling services and how we’re working closely with residents to co-create services that truly meet resident needs.
We hope that as you read this report, you’ll see the progress we’ve made and the steps we’re taking to keep moving forward, despite the challenges. Together, we’re building a future where everyone has a safe, comfortable home in a community they’re proud of.
Take a look at our Annual Review 2023-24.
Read our previous Annual Review below: